We want you to love your Glimsun sunglasses. If you’re not completely satisfied with your purchase, we’re here to help.
🔁 Returns
You may request a return within 14 days of receiving your order.
To be eligible for a return:
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Items must be unused, unworn, and in their original packaging
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The item must be in resalable condition
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You must provide a valid proof of purchase (order number or confirmation email)
📧 To initiate a return, contact us at contact@glimsun.shop with your order number and the reason for your return. We will guide you through the next steps.
⚠️ Return shipping costs are the responsibility of the customer, unless the item is faulty or the wrong product was sent.
💳 Refunds
Once your return is received and inspected, we will notify you by email.
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If your return is approved, a refund will be issued to your original payment method within 5–10 business days.
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Original shipping fees are non-refundable, unless the return is due to our error (e.g. damaged or incorrect item).
🔄 Exchanges
We do not offer automatic exchanges. If you wish to receive a different item, please return your original purchase for a refund and place a new order.
❌ Non-Returnable Items
We do not accept returns for:
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Used or damaged items not due to manufacturer defect
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Items returned more than 14 days after delivery
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Items without original packaging or missing accessories
❓ Need Help?
We’re here to support you.
Email: contact@glimsun.shop